Relationship Manager
1 week ago
EXPECTED END RESULTS
MAJOR ACTIVITIES
1.
Responsible for relationship management with the Bank's segmented customers under BCB within the target market and responsible for the day to day functioning within the credits & Islamic financing, from credit lead generation to appraisal and monitoring, accounts management and the procedures/control.
2.
Ensures that Credit Committee guidelines concerning administrative handling of specific transactions and credit facilities are implemented.
3.
Preparing and approval of Islamic financing transactions and checking Islamic financing repayments and profit settlements.
4.
Closely following with Risk Management and Loan Administration units.
5.
Responsible for growth in business volumes, customer base and customer accounts.
6.
Ensures through Risk Management the preparation of Islamic financing tickets/approval of limits.
7.
Ensure quality management of customer expectations.
8.
Serve both existing and prospective clients regularly.
9.
Supply relevant details to the Loan Administration on a standard form.
10.
Being responsible for asset & liability customers' all banking needs.
11.
Feeding CSOs and Provincial branches' credit officers with accurate information & guidance.
12.
As an RM (Relationship Manager), you are responsible too to manage Liability customers & full fill, their banking need according policy & procedure of Bank.
13.
Being responsible for asset & liability customers' all banking needs.
14.
Answer enquiries concerning loan balances or commercial accounts, penalties and credit standing of customers.
15.
Getting accurate quarterly report from provincial branches.
16.
Take action in case the customer does not meet credit terms.
17.
Prepare reports of loans and accounts, which have outstanding (unpaid) amounts.
18.
Conduct financial and marketing appraisals of clients businesses.
19.
Providing efficient, prompt and accurate responses to these customer queries and by suggesting improvements to ongoing customer banking arrangements.
20.
Proactively developing and maintaining a detailed understanding of customers' business and financial services needs through liaising directly with RMs and supervisors.
21.
Marketing all products lies under BCB, commercial banking and Islamic Banking
22.
Continuously provide feedback to line Manager of the acceptance of the products in the market and suggested changes that could provide impetus to the sales efforts.
23.
Ensure KYC reviews are performed in time.
24.
To review the Money Laundering Report on daily basis and refer the transactions in doubt to the concerned.
25.
Proactively work with the Service Delivery Units and designated Branch to ensure quality customer services is provided to customers.
Requirements EDUCATIONAL QUALIFICATIONS:
Bachelor's degree in business administration, accounting, economics, management and other related fields. Master's degree will be preferred
Islamic banking knowledge and certificate
RELEVANT EXPERIENCE:
Minimum 2 – 5 years working experience in general banking and credit
SKILLS & COMPETENCIES:
- - Ability to read, understand and analyze financials statements.
Communication Skills, Analytical Skills, Understanding of Financial / Banking products and services, Good Sales and Negotiation Skills
Ability to explain complex information clearly and simply
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