Secure Hotel Night Team Member

Night Porter Job Opportunity

To provide a secure and welcoming environment for our guests overnight, you will be responsible for maintaining the safety and security of the building and its occupants.

You will take a detailed handover from the late receptionist and Duty Manager at the beginning of the shift, and communicate a handover to the early receptionist the following morning, advising of any guest requirements such as wake-up calls and Room Service, and reporting any issues, concerns and guest feedback.

You will personally welcome guests arriving late at night, assisting with luggage, valet parking cars and ensuring their comfort.

You will carry out regular and thorough internal patrols of the building, ensuring that doors and windows are fastened/locked where required and that the entrances and exits are secure, noting any maintenance requirements and any areas where the procedures/protocol may be improved.

You will be familiar with the fire alarm control panels, being competent in reading the displays, the location of the detector heads when activated, and the procedure for silencing/re-setting the alarms as required.

You will ensure that the guest areas, particularly the lounges, are clear and tidy whilst still in use during the remainder of the evening with tables cleared promptly and polished and cushions plumped.

You will tidy and close the lounges when all guests have retired for the night, switching off lights, dampening down the fires and locking the doors.

A background in security and/or night work is an advantage.

A high standard of personal grooming is essential.

Thoroughness, vigilance, attention to detail and a positive mental attitude.

Onsite parking.

Generous employee discounts.

Share of monthly gratuities.