helpdesk

Background Mercy Corps is committed to ensuring accountability to affected populations through effective, accessible, and culturally appropriate Complaint, Feedback, and Response Mechanisms, known internally as the Community Accountability Reporting Mechanism (CARM). Under the ongoing emergency response project in Herat province, Mercy Corps is establishing...

Job Title: Client Support Technician Location: Scott AFB, IL Clearance: Secret Program: HQ CCC   Company/ Program Description: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service we have earned the trust and...

Requires US Citizenship Employment Term and Type:  Regular, Full Time Required Security Clearance:   Secret Required Education:  High school diploma or equivalent Job Description: The Contractor shall provide information operation support, consisting of support and maintenance of server, workstation and network operating systems. The Contractor shall...

Requires US Citizenship Employment Term and Type:  Regular, Full Time Required Security Clearance:   Secret Required Education:  High school diploma or equivalent Job Description: The Contractor shall provide information operation support, consisting of support and maintenance of server, workstation and network operating systems. The Contractor shall...

Senior Network and Systems Manager shall perform tasks such as:Perform duties as Baseline and Privileged Use Certified Information Assurance Technical (IAT) Level II in accordance with DoD 8570.01-M, DOD Instruction 8140.01, USSOCOM Manual 380-3, and the SIE OPORD.Maintain, enhance, and manage Information Technology and standalone secret local area network...

GENERAL POSITION SUMMARY The MEL/CARM Assistant is responsible for implementing the monitoring, evaluation and CARM activities for Emergency Response Fund (ERF) to respond to Afghanistan Flood Response. The response will address the urgent basic needs of families affected by flooding in Kandahar. The MEL/CARM Assistant ensures that the project collects,...

BACKGROUND Mercy Corps is committed to ensuring accountability to affected populations through effective, accessible, and culturally appropriate Complaint, Feedback, and Response Mechanisms, known internally as the Community Accountability Reporting Mechanism (CARM). Under the ongoing emergency response project in Herat province, Mercy Corps is establishing...

ESSENTIAL RESPONSIBILITIES: * Operate the CARM Helpdesk during working hours in the returnees’ camps, distribution sites, and project intervention sites * Act as the first point of contact for individuals wishing to share feedback, complaints, or suggestions. * Provide clear, accurate, and consistent information about Mercy Corps’ services,...