Luxury Hotel Front of House Team Member

We are seeking a highly motivated and dedicated individual to join our Front of House team at Palé Hall, a luxury country house hotel situated in the heart of Snowdonia National Park.

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a strong desire to work in a fast-paced and dynamic environment.

You will be responsible for ensuring that every guest receives a warm and personalized welcome, and that their stay with us is nothing short of exceptional.

As a member of our Front of House team, you will have the opportunity to work alongside some of the best hospitality professionals in the industry, and to develop your skills and knowledge in areas such as customer service, wine and beverage knowledge, and event management.

We offer a competitive salary and benefits package, including generous employee discounts, share of monthly gratuities, and staff meals on duty. You will also have access to ongoing training and development opportunities, to help you achieve your career goals.

If you are a motivated and enthusiastic individual who is looking for a challenging and rewarding role in a beautiful and historic setting, we would love to hear from you.

Key Responsibilities:

• To provide exceptional customer service to all guests, ensuring that their needs are met and exceeded.
• To work effectively as part of a team, supporting colleagues and contributing to a positive and productive working environment.
• To maintain high standards of cleanliness and organization throughout the hotel.
• To attend training and development sessions, to enhance your skills and knowledge.

Benefits:

• Competitive salary.
• Generous employee discounts.
• Share of monthly gratuities.
• Staff meals on duty.

About Us:

We are a luxury country house hotel, located in the heart of Snowdonia National Park. We offer a unique and unforgettable experience for our guests, with stunning views, luxurious accommodations, and exceptional cuisine.