Senior Product Manager

London or Boston - Hybrid

About Snowplow

Snowplow, the global leader in customer data infrastructure (CDI) for AI, enables every organization to own and unlock the value of its customer behavioral data to own its customer behavioral data.

The Snowplow CDI fuels AI-driven marketing, digital products and services, customer experiences and fraud detection, by enabling companies like Burberry, Strava, and AutoTrader to collect and manage real-time, structured and unstructured behavorial data governed in their cloud data platform.

With thousands of companies relying on Snowplow worldwide to generate AI-ready data to uncover deeper customer journey insights, predict customer behaviors, optimize differentiated customer experiences, and detect fraud; we are at the forefront of transforming how data-driven organizations leverage their customer behavioral data.

Following our $40 million Series B funding led by global venture capital firm NEA, known for investments in Databricks, MongoDB, and Elastic, we are seeking creative and innovative individuals to help us shape the future of Snowplow.

The opportunity:

We can help our customers execute AI on customer data much more effectively, if we can design workflows and functionality into our product that enable our customers to more easily and more effectively govern their behavioral data as part of managing that data, something they are already doing today.

We already provide tooling that makes it easier for our customers to define the data they want to collect and put that live, and manage and monitor the quality of it. But there is a lot more we believe we can do to make the data easier to manage, to help compliance officers understand what is being collected and how it is being used, and to help different stakeholders at our customers discover the data and then use it to power next generation data applications, including genAI powered applications.

We are looking for a Senior Product Manager to drive this development.

What you'll be doing:

● Lead our designers, researcher, customers, prospects and companies that are trying to use customer data to deliver on these use cases (e.g. personalization, recommendation, segmentation, dynamic promotions, dynamic pricing, product analytics, root cause analysis, fraud detection etc.), to understand their challenges

● Use that understanding to develop a roadmap, and test that with that broad set of stakeholders

● Drive the delivery of that roadmap in collaboration with design and engineering

● Support our commercial teams (product marketing, marketing, sales, customer) so that they understand why we're doing what we're doing, and are successfully marketing, selling and supporting customers use this technology to solve their problems

● Collaborate with our customers to understand how it is working for them, and iterate it accordingly

What we're looking for:

● Passion and experience working with data. We're looking for an individual who cares deeply about data, is excited about the rapid evolution of the data space and is keen to play an active role shaping it. (5+ years of experience working in data)

● Passion for and experience in product management, esp. product management for data-related products and applications. (5+ product management experience.)

● Comfortable delivering results with a fully-remote geographically distributed engineering team

● Desire for hire autonomy high impact work environment, and in agile startup environment

● Strong communication skills

● Track record of using data to inform your decisions and build consensus

What you get for being awesome:

A competitive package, including share options

Flexible working

A generous holiday allowance no matter where you are in the world

MacBook and home office equipment allowance

Cycle to work scheme

Fun office with regular socials and all the snacks and drinks you can manage

1 week of volunteering a year for a cause you feel passionate about

Enhanced maternity, paternity, shared parental and adoption leave

Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.